Contact Us

We are happy to help with any questions you may have.

Please contact our Customer Service Department, Monday - Friday from 8 AM to 5 PM at 810-257-3705. You may also fill out the form below.

Emails are answered during business hours – Monday through Friday, 8 AM through 5 PM. Someone will respond to your question within one business day.

If your email is of an urgent or emergency nature, please contact our Crisis Line at 810-257-3740 or our Urgent Care at 810-496-5500, where someone is available to help 24/7.

You can also text FLINT to 741741 to reach someone to help or dial 9-8-8.

 

Recipient Rights Information

 

The Office of Recipient Rights (ORR) strives to ensure the protection of recipients’ rights in various ways, including training, contract/policy development, service site assessments and complaint resolution.  If a consumer believes his or her rights have been violated during the course of their mental health services in the GHS Network, a complaint can be filed with the ORR.  Complaints may be filed in person, through the mail, or by telephone.

 

Learn more about recipient rights by going to: https://genhs.org/recipientrights/

 

Learn more about getting into services by going to www.genhs.org/HelpNow

 

Health Information Department

 

Medical Record Requests

Log on to the Patient Portal to view your records here.

Requests can be received via mail/fax/encrypted email.

Please ensure valid authorization is with the request.

Mailing address:
Attn: HID (Health Information Dept.)
1040 W. Bristol Rd.
Flint MI 48507

HID Phone: 810 257-3753
HID Fax: 810 762-5254

Email: HID@genhs.org (Please send requests encrypted. Do not include personal information if unable to encrypt.)

Main Location

Phone: (810) 257-3705

Address:
1040 W. Bristol Rd.
Flint, MI 48507

Please fill out the form below to contact us.